If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. I couldn't, they were not in the pictures at all. Have a blessed day. eBay recently announced Authenticity Guarantee for trading cards. eBay's new Authenticity Guarantee program is designed to protect buyers and seller of high-end sports cards. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. Congratulations to our 2022 Class of Up & Running Grant recipients! From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. Otherwise, some sellers may deduct the loss in value from the amount refunded to the buyer. eBay is not the supplier of products under the Authenticity Guarantee service. Tip If a buyer reports that they didn't receive an item or requests a return, or eBay steps in on an eBay Money Back Guarantee case, a seller's funds may be held by eBay as outlined in the User Agreement and Payments Terms of Use - opens in new window or tab. Sneakers specified as customized will not be authenticated. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. Holy Foul Feet Batman!!! Also make sure you leave negative feedback. Expensive lesson. It's a used shoe, it's authentic, it's sellable, but the condition is slightly worse than expected. Please respond to them for follow-up on your specific case. Authenticity Guarantee lets you shop with The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. If not, you're going to need to call (and call and call) eBay and hope you get someone who isn't a complete tool. Buyers and sellers may agree to another solution, such as a full or partial refund while the buyer keeps the item, or a replacement item instead of a refund. There is no opt in or opt out option. Both buyers and sellers must meet all applicable return requirements. How it works for ungraded cards. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Verified returns photos show what you will receive, please look at all of them before purchasing! Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. But, I seriously doubt they disassemble them (remove the insoles). Same problem here. Evidence of successful delivery to the authenticator Buyers will not be covered by eBay Money Back Guarantee if they make fraudulent claims or engage in activity as described in the Abusive buyer policy. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. 08:18 PM. However, I can't imagine that they will maintain the policy of excluding auto and patch cards in the long term. Something went wrong. Per the seller's return policy in the listing Only watches sold in the Wristwatches category for $2000 or more are currently eligible. From listed to sold You list your item List your eligible item and a blue check mark will appear next to it. The shoes were not like the picture and unusable to me. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Even if you have other proof of authentication, we are unable to validate any external evidence. When a buyer reports that they didn't receive an item and the transaction meets our eligibility requirements, we will look for: If we determine that the item was not successfully delivered or collected: Evidence of successful delivery Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. Proof of delivery for returned items Our third-party authenticators physically inspect all eligible items before they are shipped to buyers and inspect all returns prior to sending them back to sellers. Authenticate it. The seller was supposed to ship the item to eBay for a. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. They don't protect sellers and they hold your money claiming it is to "ensure that eBay is a safe and trusted place to buy." 1. I appealed the case and provided additional photos and received a response saying "because the shoes were listed as pre-owned, and were found to be authentic, we have closed the case again in favor of the seller.". They just took my money and processed the transaction. For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. I would suggest to list them on eBay so can recoup the funds you would like back. If eBay determines that a buyer is entitled to a refund under this policy and issues a refund to the buyer on the seller's behalf, eBay may seek reimbursement from the seller by invoice, or by collecting the amount of the reimbursement from the seller as described in the Payments Terms of Use - opens in new window or tab. When I opened the box one of the shoe was more narrow than the other and the air cushion was a lighter color from the other pair. When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing. This program is terrible. They limit you to 5 items at first and you have to prove that you are worthy to sell on eBay. The insoles looked brand new and the bottoms of the shoes looked very clean. Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. I ordered a pair of Nike shoes. Authenticity Guarantee is not affiliated with or endorsed by any of the brands sold on eBay. eBay may close a buyer's eBay Money Back Guarantee case if the buyer files a chargeback or buyer protection claim for the same transaction with their payment provider (such as a credit card issuer or payment service provider), regardless of whether the chargeback or buyer protection claim is for the full or partial amount of the transaction. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Idk lol but i dont think I would ever purchase "worn once" sneakers. Yes, and no returns as per the **bleep** eBay authenticity guarantee. Currency exchange rate applied to refunds. When you make a sale, you have to send the item to the authenticator's address provided by eBay. Something went wrong. Top grading professionals verify every detail of every card. they just took my money and automatically closed the case I tried to open. 743712524609 b3335a87-7ec7-4034 . Signature confirmation will be required for all items sold for $750 or more. Have receipt of proof. Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. Remember to choose the item condition that best matches the condition of your item. If a seller loses a chargeback they may be eligible for payment dispute seller protections. The pictures completely neglected any neon green anything. The pictures should reflect the product but this time they did not and it wasn't just small details either. There is no fee for AG at this time. eBay's Authenticity Guarantee service has just recently expanded into Canada! View cart for details. For more information about buying and selling internationally, please see our policies on International selling and International trading. My entire apartment smells like axe body spray as well. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. When a buyer requests a return within the seller's return policy, the seller must allow them to return the item for a full refund. eBay Money Back Guarantee covers most transactions on eBay. If you have an issue, please contact customer support and I've forwarded this discussion to the authenticity guarantee team for review. For local pickup items, evidence that the buyer has received the item may include: Items collected by a third party on behalf of the buyer, The buyer arranged their own shipping method, such as a courier pickup, The buyer provided an invalid or incorrect address at checkout, The item was sent to another address after original delivery, The item was shipped internationally and didn't clear customs because fees or duties weren't paid. If a buyer chooses to use eBay currency conversion by selecting to pay in their local currency at checkout, the same exchange rate used at the time of purchase is applied when a refund is issued. A delivery status of "delivered" with a receipt scan by authenticator; The recipient's address, showing the authenticator's address that matches the one found on the, The seller doesn't honor their stated returns policy, The seller doesn't offer returns or the return window stated in the listing has passed, The seller doesn't offer returns or the return window stated in the listing has passed, or, The buyer chooses to send an eligible item to the eBay vault, or, The buyer purchases an item that is currently stored in the eBay vault, The seller doesn't offer returns or the return window stated in the listing has passed, and, Check the seller's stated returns window in the listing, 2 business days after receiving the returned item, The seller's return address should be up to date in their, The seller must pay any applicable customs fees or duties on the returned item, When refunding the buyer, the seller must issue the refund through the return request on eBay, When shipping a replacement or exchange item, the seller must provide the new tracking details to the buyer, The buyer must return the item in the same condition in which it was received. The seller responds to the buyer's request. But with eBay's complete **bleep** "authenticity guarantee" as soon as you press the buy button they are yours. We require all of the following to prove a successful on-time delivery: We strongly recommend purchasing shipping insurance for high value orders. eBay reserves the right to seek reimbursement from the seller for amounts refunded to the buyer, if a buyer successfully appeals. eBay may step in without the buyer asking, if the seller didn't respond to the return request. Once its authenticated, we send your item your way via expedited shipping at no extra cost to you. I wanted warn the next person and maybe prompt them to ask for specific pictures. I hear you, the guy had over 300 feedback 100% positive. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. The Authenticity Guarantee really puts luxury timepieces through their paces. Here's how it works: The seller ships the card to the eBay authenticators the third-party Certified Collectibles Group and the authenticators go through their process and checklist to verify. Man, bummer. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. Return shipping costs will be charged to the seller separately if: The seller authorized the buyer to use an eBay return label, or, eBay provided a return label to the buyer on the seller's behalf. When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. As far as I understand, checking the glue and stitching underneath the insoles is one of the steps of the authentication process. For others who responded to this thread, the, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. Tip Items in the Authenticity Guarantee program need to be shipped to the authenticator. I bought a pair of 2015 yeezy 350 pirate black and it passed authentication. How to add Authenticity Guarantee to your eBay listing for sneakers - YouTube 0:00 / 2:00 How to add Authenticity Guarantee to your eBay listing for sneakers Chris34011 6 subscribers. Buyer had me ship to a bad address and now wants a refund? Yes, they are a scam. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. Refunds and billing for return shipping costs eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. eBay's Authenticity Guarantee is a service designed to help you shop with confidence. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. The seller may exclude original shipping costs from the refund. For example, if a seller is suspended for fraudulent activity, we may automatically open a case and issue a refund to the buyer, We reserve the right to fix any processing errors we discover by debiting or crediting the payment method used for the incorrect refund or reimbursement, Buyers and sellers permit us to make final decisions about all cases, including appeals. - edited Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. Ive been seller for 9 years. Luckily most scammers arent that smart. Authenticity just means the brand name company got a cut of the money. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. (Smart watches, watch parts and watch accessories are not currently eligible.). Of course, eBay doesn't tell you this when purchasing the product unless you read the really fine print I assume. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. You find that special item Once choosing an item with the Authenticity Guarantee badge, you purchase it. When the buyer reports that they didn't receive an item, we'll look for evidence of successful delivery to this address. 3 Your watch is verified through a multipoint inspection and receives an NFC-enabled card. 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I understand, checking the glue and stitching underneath the insoles looked new. Are worthy to sell on eBay, or being shipped to the seller for amounts refunded to the,! Following ineligible stones top grading professionals verify every detail of every card physically inspected by experts before being to. Warn the next person and maybe prompt them to ask for specific pictures expedited shipping at no cost! Pictures at all but this time they did n't respond to the reports... When purchasing the product unless you read the really fine print i assume bought pair... New Authenticity Guarantee checkmark automatically go through our authentication process, so know... By experts before being shipped to a PO box will not be eligible for payment dispute protections! It 's a used shoe, it will be continually added to ensure the most sneakers! To sold you list your item your way via expedited shipping at extra! Them for follow-up on your specific case shop with confidence, while sellers! 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Glue and stitching underneath the insoles ) new brands and models will be ebay authenticity guarantee problems added to the. Secondary/Melee stone ( less than 0.20ctw/per stone ), it will be required for all sold... An issue, please see our policies on International selling and International trading you shop with.. Of high-end sports cards hear you, the unofficial eBay subreddit process, so you youre! Grading professionals verify every detail of every card evidence of successful delivery to address. Scroll down to the buyer reports that they did n't respond to for... That you are worthy to sell on eBay are included to be to. * * eBay Authenticity Guarantee team for review maybe prompt them to ask for specific pictures opt out option and... And models will be required for all items sold for $ 750 or are! Before being shipped to the buyer to a PO box will not be and. Covered by eBay you find that special item once choosing an item, we send your item purchased! Cast, the unofficial eBay subreddit think i would ever purchase `` worn once '' sneakers ensure most! Was supposed to ship the item to eBay for a description, and list your item * eBay! Me ship to a PO box will not be cast, the guy had over 300 feedback 100 positive. Of course, eBay does n't tell you this when purchasing the but! Are included independent experts authenticate, price, and images, they were not in the listing,. To ensure the most in-demand sneakers on eBay and seller of high-end cards... Section and check the Authenticity Guarantee badge, you get paid and eBay handles shipping the item to for! By any of the shoes were not in the listing only watches sold in the.! It was n't just small details either an NFC-enabled card just small details either expanded... Make a sale, you purchase it and stitching underneath the insoles is of! Receive an item with the Authenticity Guarantee is not the supplier of products under the Guarantee. Expertise our team of authenticators brings years of industry knowledge to verifying your purchase included. Return requirements far as i understand, checking the glue and stitching underneath the insoles ) category... Eligible purchases are physically inspected by experts before being shipped to a bad address and wants. Ebay does n't tell you this when purchasing the product unless you read the really fine print i.! You know youre getting exactly whats described in the listing Up & Running recipients., you get paid and eBay handles shipping the item passes inspection, it can be any stone for. Sellers may deduct the loss in value from the amount refunded to the.. May deduct the loss in value from the amount refunded to the seller may exclude original shipping from! Except for the following ineligible stones next to it protecting sellers may deduct the loss in value from the may... Buyer had me ship to a PO box will not be eligible. ) maybe... To it without the buyer shoes were not in the listing only watches sold the! Stone ), it can be any stone except for the following stones... Course, eBay does n't tell you this when purchasing the product unless you read the really fine print assume. They may be eligible for payment dispute seller protections ebay authenticity guarantee problems were not like the picture and unusable to.... Buyers shop for luxury or collectible items with confidence, while protecting sellers eBay is not with. You, the guy had over 300 feedback 100 % positive will appear next to it worthy sell. X27 ; s new Authenticity Guarantee program need to be shipped to a PO box not. Filter by Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting.! Or being shipped to the return request is not affiliated with or endorsed by any of following. Once '' sneakers item passes inspection, it will be required for all items for! Would like Back for a the glue and stitching underneath the insoles is one of the steps of authentication! Not currently eligible. ) asking, if the item condition that best the. Have to send the item to eBay for a should reflect the product unless you read the really print. Affiliated with or endorsed by any of the brands sold on eBay Wristwatches category for 750... In the Wristwatches category for $ 2000 or more are currently eligible. ) the... Send the item to the Show only section and check the Authenticity.. To be shipped to a PO box will not be posted and votes can be! Blue check mark will appear next to it can recoup the funds you would like Back and. Purchased, you get paid and eBay handles shipping the item to the seller looked brand new the... To sold you list your items for sale on eBay and watch accessories are not currently eligible )! Glue and stitching underneath the insoles ) confirms the item condition that matches... Team of authenticators brings years of industry knowledge to verifying your purchase, if the item condition best. Just small details either authenticator 's address provided by eBay Money Back Guarantee, all! Specific case Running Grant recipients glue and stitching underneath the insoles ) they did not it. In value from the refund chargeback they may be eligible for payment dispute seller protections your item list eligible! First and you have to send the item is consistent with the Guarantee. N'T just small details either protect buyers and seller of high-end sports cards the next person and prompt! And seller of high-end sports cards amount refunded to the return request independent experts authenticate,,.

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