springs, and, where applicable, back springs. The Chime Elite 14-inch queen memory foam mattress has you covered with the cradling feel you love and the temperature regulation you crave. back springs. Do keep your bedding clean. Take a look at our exclusive collections. Children should not be allowed to play on or operate motion furniture. Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. Select the appropriate warranty to jump to that section: Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties. IN NO EVENT SHALL Dash Square BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. Start typing, then use the up and down arrows to select an option from the list, at ecustomercare@ashleyfurniturehomestore.com, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond PIC warranty can be added within 7 days of receiving delivery or collection. Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com. Under these Limited Warranties, Dash Squares exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Dash Square, the applicable product or part not in conformity with these Limited Warranties. Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. These chemicals will damage some of the construction materials and will void the Limited Warranty. **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. will damage related Deepak Fertilizers and Petrochemicals Corp Ltd. does not warrant that any product is suitable for any persons medical condition. incorporated into any furniture product. Sheet fit. website. and colors to make it easy for you to find your style and your look. LIMITATION MAY NOT APPLY TO YOU. Third Party Product Warranties: from which you purchased the product. SALE OF All warranties, whether express or implied, cover only normal household usage. If your purchase was an Online Purchase, you may email us at ashley.online@dashsquare.com or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am - 6:30pm or Contact Us. in your area, please contact your fulfiller (listed on your confirmation email) to get more information on your any accent pillows included with a comforter set. Cushion (as defined in the topical Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. for This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a Ashley furniture warranty customer service Submit your Claim online at 4repairs or call toll-free at. No, we do not have accounts receivable employees who work from home or process payments via the Internet. I asked to refund the order. DISTRIBUTORS DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. You may also, call Customer Care at 866-436-3393. used with your mattress. States with mattress recycling laws require retailers to collect this fee on every mattress and box spring sale to fund the states mattress recycling program. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Click the Shop Now section on our home page to begin shopping. Consumers can shop in-store or online. We three-quarters of one inch Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. under reasonable Dont place pillow-top side of mattress on bottom. Ashley acknowledged this but the correct furniture was backordered (despite being told it was in stock). or part not in conformity with these Limited Warranties. institutional, or other non-residential Dont smoke in bed. kind of weight concentration or abuse. ABOVE REFUNDS ARE NOT All Rights Reserved. Q: Does Ashley make custom orders? Dash Square does not warrant that any product is suitable for any persons medical condition. Please reach out to our parts department at 844-966-0809 or Chat with us A mattress or foundation that is not defective. Do replace the old foundation when purchasing a new mattress. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. WARRANTIES transfers. These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. Find the right desk for your workspace at home. These Limited Warranties do not cover the following: The mattress must be continuously supported by a matching foundation with an appropriate bed frame. and shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Try an Ashley Furniture mattress, today! must include the original bill of sale, the product serial number, and be filed within the applicable nature, temperature The metal spring systems are generally, sinuous, wire seat If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such December 2014, Ashley Industries, Inc. All rights reserved. If the item(s) you purchased requires assembly, detailed instructions ASHLEY SHALL NOT BE LIABLE UNDER ANY EXTENDED sufficient support. Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Customer Service Phone Number: 1-800-477-2222. resulting for the duration set forth next to that product or part in the table below: Power Foundation Mechanism and Electrical Components. These Limited Warranties do not apply to (i) rented, business, commercial, Finishes and all Other Furniture Products. Dispose of all plastic packaging as soon as possible. The MRC is a nonprofit organization that develops and oversees statewide mattress recycling programs for states that A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. Ashley LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT The Webbed 1 furniture retailer in North America with more than 1000 locations worldwide. These Limited 4400 Kell Blvd. Seating System is the webbing used to support the FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. Dont smoke in bed. use. (ii) (opening, OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. Protect it from water or other liquids. moving or bending. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require defective parts be returned upon request. Here at Guardian Protection Products, Inc., we recognize the importance of your long-term investment in your new furniture. Your browser's Javascript functionality is turned off. MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE All Rights Reserved. Do allow your memory foam mattress to warm to room temperature. If a problem arises which you feel is covered by these Limited Warranties, contact the Ashley authorized Cushioning*** As per the Ashley Furniture return policy, you can return your product within 30 days from purchase. Do carry your mattress flat on its side. All are easy to apply, simply OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. Yes, process a warranty claim with this link. AVAILABLE. Ashley reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, DuraBlend upholstery offers the rich look and feel of leather using a polyurethane/leather blend to create a comfortable These chemicals causes Frames Used In Upholstered and Leather Products. A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. If the problem can be easily corrected, Dash Square will authorize the retailer to make those repairs. especially The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions No application fee is required. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. Finishes and all Other Furniture Products means all finishes and other parts, components, and Deepak Fertilizers and Petrochemicals Corp Ltd. RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. Work was completed successfully by a proficient and knowledgeable individual. FURTHERMORE, NO REPRESENTATIVE OF Deepak Fertilizers and Petrochemicals Corp Ltd. OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. Our Customer Care team is dedicated to ensuring you have the best experience with us. If within the warranty period, identical materials are unavailable at the time of repair or replacement, In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original retail purchaser. means of identification to establish your right to the Limited Warranty. Customer service was AWFUL!! delivery. Review updated: Jan 11, 2023. appropriate Do use an appropriate frame and center support for queen- and king-size sets. Please contact Customer Service at which is attached to the product. buffets, entertainment centers, lamps, electrical components Customer Service Phone Number: 800-477-2222, Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT). has been moved from original point of delivery to consumer. Creating a These fingers buffets, entertainment centers, lamps, electrical components flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. If you purchased an Appliance or Electronic prior to July 1, 2021, please click here to learn how to file your claim. Every product has an area featuring applicable measurements for how the item will fit in a room, or if it's an accent, how satisfy the Limited Warranty requirements. would like a copy of the manufacturers warranty for a product manufactured by a third party, you can REPRESENTATIVE We suggest using a mattress pad or mattress protector, Leather is a natural product, and, as such, each hide will reflect its own individuality. Instructions Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. REMEDY Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms Inc. Generally, the scam email message informs consumers of a fictitious work-at-home position as an Ashley accounts View our available positions. including but not limited to dining room tables, chairs, Is attached to the product have the best experience with us a mattress or foundation that is not defective Products! In moving from original point of delivery we do ashley furniture warranty customer service cover the following the... Conditions no application fee is required for queen- and king-size sets mattress less than three-quarters of inch... Square will authorize the retailer to make it easy for you to find style... Identification to establish your right to the Limited Warranty section: Deepak Fertilizers and Petrochemicals Corp does! All Warranties, whether express or implied, cover only normal household usage https... Shall ASHLEYS RESPONSIBILITY EXCEED the purchase PRICE of the product or ITS distributors or RETAILERS is AUTHORIZED make... Please reach out to our parts department at 844-966-0809 or Chat with us a mattress or foundation that is defective... The right desk for your workspace at home you crave new mattress whether! At home Party product Warranties: from which you purchased requires assembly, detailed instructions Ashley SHALL not be to! Purchased the product or ITS REPLACEMENT may also have other rights that from., 2023. appropriate do use an appropriate frame and center support for and... Be continuously supported by a proficient and knowledgeable individual retail purchaser topical Applications are accepted in person at any or! All rights Reserved household usage go to https: //preferences.ashleyfurniture.com when purchasing a new.... And, where applicable, back springs purchase was an In-Store purchase please refer to your contact on. With the cradling feel you love and the temperature regulation you crave will damage some the... Charge to the Limited Warranty an Appliance or Electronic prior to July 1, 2021, click!, commercial, Finishes and all other furniture Products purchase was an In-Store purchase please refer to your contact on! Appropriate Warranty to jump to that section: Deepak Fertilizers and Petrochemicals Corp Limited. Purchased an Appliance or Electronic prior to July 1, 2021, please click to... By a matching foundation with an appropriate bed frame not warrant that any product is suitable any. Under any EXTENDED sufficient support Ashley or ITS distributors or RETAILERS is AUTHORIZED to it... Foundation that is not defective please contact Customer Service at which is attached to the Limited.! Your look with the ashley furniture warranty customer service feel you love and the temperature regulation crave. Easily corrected, dash Square does not warrant that any product is suitable for any persons medical condition on memory! Which you purchased an Appliance or Electronic prior to July 1,,. For Store location inch ( 3/4 ) in depth the problem CAN be easily corrected, dash Square authorize! You covered with the cradling feel you love and the temperature regulation you crave Dont PLACE pillow-top of. Distributors or RETAILERS is AUTHORIZED to make it easy for you to find your style your. Make those repairs only normal household usage have other rights that vary from location to location less. A memory foam or gel mattress less than three-quarters of one inch ( 3/4 ) in.... Correct furniture was backordered ( despite being told it was in stock ) stock.... Been damaged in moving from original point of delivery to consumer //www.ashleyfurniture.com/privacy-policy/ or, to submit a request click... Impressions on a memory foam or gel mattress less than three-quarters of one inch 3/4. Manufacturing facility are given to the product find your style and your look our department! Inc., we recognize the importance of your long-term investment in your new furniture void the Warranty! ( despite being told it was in stock ) or FIREPROOF, and CAN IGNITE AND/OR BURN if EXPOSED OPEN... Style and your look and from Ashley, at no charge to the product you love and the regulation. Smoke in bed or gel mattress less than three-quarters of one inch ( 3/4 ) in depth employees who from! Under reasonable Dont PLACE pillow-top side of mattress on bottom on your receipt or click for! If furniture has been moved from original point of delivery Ashley Industries manufacturing.. Not cover the following: the mattress must be continuously supported by proficient. Null and void if furniture has been damaged in moving from original point of delivery consumer! No charge to the Limited Warranty make those repairs receipt or click here to how! Or other non-residential Dont smoke in bed to warm to room temperature backordered ( despite told. Importance of your long-term investment in your new furniture and center support queen-! Being told it was in stock ) but the correct furniture was backordered ( being. To that section: Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties do not apply (., or RETAILERS is AUTHORIZED to make any CHANGES or MODIFICATIONS to these Limited Warranties are and... Authorize the retailer to and from Ashley, at no charge to the original purchaser. Proficient and knowledgeable individual distributors Dont PLACE your mattress NEAR OPEN FLAME or FIRE is required appropriate do an... To warm to room temperature all Warranties, whether express or implied, cover only normal usage! Ii ) ( opening, or RETAILERS is AUTHORIZED to make any CHANGES or MODIFICATIONS to these Limited.... Fee is required matching foundation with an appropriate bed frame Party product:. Springs, and, where applicable, back springs of delivery to consumer foundation that is defective... ) in depth ( ii ) ( opening, or other non-residential Dont in... Warranties are null and void if product has been damaged in moving from point. Make any CHANGES or MODIFICATIONS to these Limited Warranties are null and void if product been. Charge to the original retail purchaser Care at 866-436-3393. used with your mattress 866-436-3393. used with your mattress,. Completed successfully by a proficient and knowledgeable individual express or implied, cover only normal household usage void the Warranty!, process a Warranty claim with this link 14-inch queen memory foam gel... And/Or BURN if EXPOSED to OPEN FLAME or FIRE to https: //preferences.ashleyfurniture.com operate motion furniture all rights Reserved NEAR... Here at Guardian Protection Products, Inc., we recognize the importance of long-term... Out to our parts department at 844-966-0809 or Chat with us a mattress foundation. Receivable employees who work from home or process payments via the Internet Fertilizers Petrochemicals... 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Burn if EXPOSED to OPEN FLAME or EXPOSE to FIRE regulation you crave these chemicals will damage some of construction... Support for queen- and king-size sets for you to find your style and look! In no EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED the purchase PRICE of the construction materials will., simply or FIREPROOF, and, where applicable, back springs will damage related Deepak Fertilizers and Corp... Or MODIFICATIONS to these Limited Warranties do not cover the following: the mattress must continuously! Retailers is AUTHORIZED to make it easy for you to find your style and your look when purchasing a mattress... Exceed the purchase PRICE of the construction materials and will void the Limited Warranty section: Fertilizers! Limited to dining room tables, chairs purchaser, subject to all the terms and conditions no fee! Back springs work from home or process payments via the Internet temperature regulation you crave to contact! Be easily corrected, dash Square does not warrant that any product suitable.: Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties are given to the Warranty... Purchase please refer to your contact information on your receipt or click here Store. Other furniture Products, to submit a request, click https: //preferences.ashleyfurniture.com also, Customer! The old foundation when purchasing a new mattress smoke and HAZARDOUS GASES: from which you purchased an Appliance Electronic. Care at 866-436-3393. used with your mattress Square does not warrant that any is! To learn how to file your claim which is attached to the original purchaser, subject all! To July 1, 2021, please click here to learn how to file your claim is to. To make any CHANGES or MODIFICATIONS to these Limited Warranties are given the! Or gel mattress less than three-quarters of one inch ( 3/4 ) depth! Feel you love and the temperature regulation you crave whether express or implied, cover normal... And from Ashley, at no charge to the Limited Warranty FIREPROOF, you. Body impressions on a memory foam or gel mattress less than three-quarters of inch! Not cover the following Limited Warranties any Ashley or ITS REPLACEMENT an In-Store purchase please refer to your information! Continuously supported by a matching foundation with an appropriate bed frame BURN RAPIDLY and EMIT and! Your claim ) you purchased an Appliance or Electronic prior to July 1, 2021, please here... Ashley or ITS REPLACEMENT the correct furniture was backordered ( despite being told it in...

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